How we look after member information.

The smallest safe amount of data is the easiest to protect. We ask for what we need to run a membership and a meetup, and nothing more. The Growth Cycle quiz runs in your browser and does not require an email address.

Member accounts, meetup RSVPs, and community posts live in established third-party platforms we use to operate GradPlanHQ: Glue Up for the member community app and directory, a calendar and RSVP app, an email provider, a video meeting platform, and website hosting. We rely on those providers' own security programs and keep our use of them current.

Payments are processed by a third-party payment provider. GradPlanHQ never sees or stores your full card number.

Only people who need member information to run the program have access to it. Accounts are individual, not shared, and access is removed when someone stops working with us.

Use a strong, unique password, turn on two-step verification where the platform offers it, and don't share your login. Tell us right away if you think your account was accessed by someone else.

If you find a vulnerability or something that looks wrong, report it through the Contact Us page with the words "security report" in the message. Please give us a reasonable chance to fix it before sharing it publicly. We will acknowledge your report and let you know what we do about it.

If member information is exposed, we will investigate, close the gap, and notify the people affected along with anyone the law requires us to notify.